A new paradigm of supply chain management

The new mandate for shipping providers: An integrated supply chain

The drastic increase of eCommerce is having a ripple effect within the supply chain and the shipping industry. The convenience of online shopping has altered customer expectations dramatically. Supply chain challenges can have global implications without great data.

Global cross-border shipping

Providers are struggling to meet customers’ expectations while facing serious challenges that are costing millions of dollars every year such as cross-border shipping, returns handling and more.

Data inconsistency impacts revenue 

Most shipping organizations are plagued by their supplier data being in a tangled mess, masking gaping holes in their whole supply chain.

Consumer-centered shipping experience

The stakes are too high and your margins are too thin for you to ignore the thousands of inefficiencies and missed opportunities when it comes to dealing with returns.

Digitalizing the shipping experience through data connectivity

Moving packages is facilitated by good data movement. We allow solution providers to connect seamlessly to their platforms to transmit and exchange data creating an end to end solution for eCommerce businesses and customers. By using our products, customers and eCommerce businesses can track packages, and print labels for both contract and non-contract shipping while taking advantage of the following benefits: 

Benefits

Reduced Labor Costs | Increased Savings

Decreased labor costs due to increased automations that result in increased accuracy in deliveries.

Better Performance and Broader Shipping Range

An-end-to-end solution that provides a structure for shipping and fulfillment and works for both B2C and B2B customers.

Improved Customer Service

Better customer relationship management thanks to the increased ability to communicate with customers regarding the status of their packages.

Better Parcel Tracking

Customers are able to track their packages as soon as they are shipped.

Fewer Misdeliveries

Fewer errors due to reduced manual data entry resulting in higher cost saving.

Superior Customer Experience

Packages arrive on time and to the correct location.

Your digital transformation partner

Discover how shipping companies can leverage the Itembase suite of products to scale

As a platform integration service, the Itembase iPaaS empowers you to: 

  • Standardize data such as parcel dimensions coming from multiple sources  
  • Consolidate your shipping data and enable better decision-making
  • Provide clear visibility across your organization

As a shipping provider you can leverage Advisor Technology and offer merchants data-driven advice on how to optimize their eCommerce operations. 

  • Analyze your customer's’ data against our benchmark group of 250,000 merchants and 40,000,000 consumers 
  • Match your merchants with the best solution or service from over 26,000 solutions.